STORE
MANAGER

EMPORIUM

Brand Story

We are working with Australia’s next luxury womenswear label, one that might not be on your radar right now but certainly should be. Our Client is female-founded and operated, quietly carving a name for itself on a global fashion stage. This homegrown name has stockists in the EU and United States and its pieces celebrate the best of on-trend and timeless Australian style. Join this contemporary RTW Australian fashion business and work alongside a team who value craftsmanship, quality and know exactly who they are in the marketplace.

Our Favourite Things About Working for this Client


RISE TO THE TOP: Rise to the top of the Australian luxury market as you pioneer the blueprint for bricks & mortar success, opening and managing this brand’s first ever retail location

VERY IMPORTANT PEOPLE: Lead the way in building a curated VIP database for this affluent brand, implementing and strategising VIP engagement strategies alongside the Directors of the brand

DRESS FOR SUCCESS: Adorn yourself in luxury head-to-toe everyday, as you represent this luxury label with passion and pride throughout your working week (and beyond)

About the Role

STORE MANAGER

Glow-up your Store Management career by adding this revered role to your resume. You're a fit if you're a seasoned luxury leader who is KPI-driven, highly sales-oriented and nuances in delivering a luxury client experience. Your leadership style is progressive and evolving. You're forever setting the tone for your team when it comes to sales, customer service and operational standards. As for your personal style and taste for trends, you've got an eye on international brands but are always loyal to your Australian Designer labels. After all, this is fashion, darling. Your natural ability to inspire and engage a diverse team with a keen eye on individual progression is what makes you a stand-out for the role.

In this role you will:

  • Lead the opening of our client’s first ever retail store with a focus on delivering a luxury service to clients

  • Build solid client relations and generate a returning VIP client base

  • Proactively build personal relationships with high value clients

  • Develop the store team to understand clients’ fashion and lifestyle preferences

  • Identify clients’ expenditure and trends season on season, and provide feedback to the B&P

    team follow up with the relevant strategy

  • Ensure that all team members achieve a superior standard of product knowledge to maximize sales

  • Ensure that all team members organise appointments in accordance with the launches, re-cuts, and clients’ requests

  • Ensure that an exemplary standard of client service is provided to all clients (VIPs and non-VIPs), in line with brand expectation

  • Successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude

  • Ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive

Contact cassie@reliergroup.com for a confidential discussion or apply directly.