CLUSTER
MANAGER

SYDNEY CBD

Brand Story

B-Corp Certified. Carbon Neutral. Entrepreneurial Mindset. Strong Remuneration. Interested? Read on, happy job-seeker. Our Client is not only an industry leader in the retail sustainability game, but also walks the walk when it comes to your professional growth and development. Partnering with industry leading external trainers and boasting a strong internal progression track record, this premium Australian founded menswear brand is a business that you will want to be a part of. Think suiting, tailored casual wear and occasional clothing plus retail homes that are equally as lush as the pieces they stock.

Our Favourite Things About Working for this Client

TO THE NINES - Dress your best with quarterly product vouchers and an indulgent all-year-round staff discount.

CASHED UP - Be rewarded by the retail performance bonus scheme for your sales performance.

GROW BABY GROW - This brand always has their eye on top performing retail members. Impress through your dedication and strategic capabilities and you'll be given the opportunity to grow into into higher retail roles or support office departments of choice.

WATCH AND LEARN - Partnering with industry leading external trainers, this brand offers excellent professional growth and L&D opportunities for its team.

About the Role

Glow-up your Retail Management career by adding this revered brand name to your resume. You're a fit if you're a seasoned leader who is KPI-driven, highly sales-oriented and you see the value in delivering superior customer experience. Your leadership style is progressive and evolving. You're forever setting the tone for your team when it comes to sales, customer service and operational standards. Your natural ability to inspire and engage a diverse team with a keen eye on individual progression is what makes you a stand-out for the role.

In this role you will:

  • Drive in-store efficiency, building and maintaining a high-performing team

  • Increase the overall performance of the retail space

  • Lead people performance & team development including recruitment and the delivery of individual contribution the the locations success

  • Manage inventory excellence and all stock management activities with the support of your team

  • Uphold luxury standards in the store visual merchandising and presentation

  • Manage eventing within the location, taking an entrepreneurial approach to collaborating with likeminded businesses to deliver exceptional sales outcomes from all events proposed and hosted

  • Manage VIP client relationships with media, celebrities and your most valued regular clientele. You will curate strong client relationships, taking clients on a journey from first visit to VIP status within store

  • Provide exceptional service to all client experience types inclusive of VIP appointments, casual and occasional wear clients and wedding parties

  • Be commercially driven in your approach to leadership, KPI-drivers and business management of the site

Contact Kirstin@reliergroup.com for a confidential discussion or apply directly.

You’re a fit if you are…

  • Excited by the idea of working closely with Head Office, the Marketing Team, Celebrity Stylists and affluent clients in this Flagship location

  • Know how collaborate with likeminded businesses to create long lasting VIP relationships and drive in-store events

  • A Senior Store Manager or Cluster Manager who is excited by the prospect of overseeing the highest turnover location in the Country

  • Commercially driven and results and KPI focused

  • Experienced in curating strong client relationships, taking clients on a journey from first visit to VIP status within store

  • Passionate about joining a company known for their training and development and strong career progression

  • Suiting / tailoring experience is desirable but not necessary to be successful in the role