ASSISTANT
MANAGER

EMPORIUM

Brand Story

We are working with Australia’s next luxury womenswear label, one that might not be on your radar right now but certainly should be. Our Client is female-founded and operated, quietly carving a name for itself on a global fashion stage. This homegrown name has stockists in the EU and United States and its pieces celebrate the best of on-trend and timeless Australian style. Join this contemporary RTW Australian fashion business and work alongside a team who value craftsmanship, quality and know exactly who they are in the marketplace.

Our Favourite Things About Working for this Client


RISE TO THE TOP: Rise to the top of the Australian luxury market as you pioneer the blueprint for bricks & mortar success, opening and managing this brand’s first ever retail location

VERY IMPORTANT PEOPLE: Lead the way in building a curated VIP database for this affluent brand, implementing and strategising VIP engagement strategies alongside the Directors of the brand

DRESS FOR SUCCESS: Adorn yourself in luxury head-to-toe everyday, as you represent this luxury label with passion and pride throughout your working week (and beyond)

About the Role

We are seeking an experienced and go-getting Assistant Store Manager for our client’s first retail boutiques. You will play a key role in supporting the Store Manager in order to drive sales and foster team success in this luxury location. Always the team player, you're someone who leads by example, motivating those around you and optimising sales through outstanding customer service. The role requires someone who has a flair for operations, is KPI-driven, highly sales-oriented and sees the value in delivering superior customer experience always.

In this role you will:

  • Support in the opening of our client’s first ever retail store with a focus on delivering a luxury service to clients

  • Build solid client relations and generate a returning VIP client base

  • Proactively build personal relationships with high value clients

  • Develop the store team to understand clients’ fashion and lifestyle preferences

  • Identify clients’ expenditure and trends season on season, and provide feedback to the B&P

    team follow up with the relevant strategy

  • Support the Store Manager to ensure that all team members achieve a superior standard of product knowledge to maximize sales

  • Support the Store Manager to ensure that all team members organise appointments in accordance with the launches, re-cuts, and clients’ requests

  • Ensure that an exemplary standard of client service is provided to all clients (VIPs and non-VIPs), in line with brand expectation

  • Work alongside the Manager to lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude

  • Ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive

Contact cassie@reliergroup.com for a confidential discussion or apply directly.